Welcome to our ordering system! Whether you’re a first-time buyer or a returning customer, we’ve designed our ordering process to be straightforward and hassle-free. You can place orders directly through our website, or reach out to our dedicated sales team for personalized assistance with bulk orders, customizations, or any special requirements.
Step-by-Step Ordering Process
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1
Browse & Select Your Products
Explore our comprehensive product catalog featuring a wide range of motorcycles, ATVs, and electric vehicles. Each product page provides detailed specifications including:
- Engine displacement and power output
- Frame dimensions and weight specifications
- Available color options and trim levels
- Optional accessories and upgrades
- Compliance certifications (EPA, CARB, Euro 5, etc.)
Use our filtering options to narrow down products by category, price range, engine size, or specific features that match your requirements.
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2
Submit Your Inquiry or Place an Order
Once you’ve found the perfect product, you have two options:
Option A: Direct OrderAdd items to your cart and proceed through our secure checkout process. Provide your shipping address, select your preferred payment method, and complete your purchase.
Option B: Request a QuoteFor bulk orders, customizations, or special requirements, submit an inquiry form. Our sales team will prepare a detailed quotation including volume discounts, shipping options, and estimated delivery times.
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3
Order Confirmation & Review
After receiving your order or inquiry, our dedicated sales representative will contact you within 24 business hours to:
- Verify product specifications and quantities
- Confirm shipping destination and preferred delivery method
- Discuss packaging requirements (standard, reinforced, or custom crating)
- Review any compliance or certification requirements
- Provide final pricing including shipping and insurance
- Establish payment terms and schedule
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4
Secure Payment Processing
We offer multiple secure payment options to accommodate international transactions:
- Bank Wire Transfer (T/T) – Most common for international orders
- Alibaba Trade Assurance – Added buyer protection for qualified orders
- Letter of Credit (L/C) – Available for large volume orders
- Western Union / MoneyGram – For smaller orders or deposits
Payment terms typically include a 30% deposit upon order confirmation, with the balance due before shipment. Custom arrangements may be available for established customers.
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5
Production, Quality Control & Shipping
Once payment is confirmed, your order enters our fulfillment pipeline:
- Production Scheduling – Manufacturing timeline confirmed (typically 15-30 days for standard models)
- Quality Inspection – Rigorous multi-point inspection before packaging
- Professional Packaging – Steel frame crating or foam-protected cartons
- Documentation – Commercial invoice, packing list, bill of lading, certificates of origin
- Shipment Tracking – Real-time tracking information provided upon dispatch
If you’re ordering customized vehicles, OEM products, or placing bulk orders (20+ units), we strongly recommend contacting our sales team before placing your order. This allows us to:
- Confirm production capacity and lead times
- Discuss customization options and pricing
- Arrange factory visits or video inspections if needed
- Prepare necessary compliance documentation
Need Assistance?
Our experienced sales team is available to guide you through every step of the ordering process. Whether you have questions about product specifications, shipping options, or payment terms, we’re here to help.
Common questions
How do I place an order with FCDC Motor?
Browse the product catalog, choose the models you need, then either place an order through the website or submit an inquiry for bulk orders, customization, or special requirements.
How quickly will the sales team respond after an inquiry?
A dedicated sales representative normally contacts buyers within 24 business hours to confirm requirements, pricing, lead time, shipping options, and order details.
Can I request a quotation instead of checking out online?
Yes. Bulk buyers, distributors, and OEM or ODM customers can submit an inquiry so the sales team can prepare a quotation with volume pricing and export shipping options.
Buyer support
Need clarification before placing an order?
Contact FCDC Motor for payment, shipping, warranty, customs, return, single-unit delivery, sample order, or bulk purchase questions before confirming your order.