Your privacy matters to us. This policy explains how FCDC Motor collects, uses, and protects personal and business information when you use fcdcmotor.com, request a quote, place a single-unit order, discuss a sample, or prepare a bulk procurement plan.
1. Information We Collect
- Contact details such as name, email, phone, WhatsApp, company, country, address, and buyer role.
- Order or inquiry details such as product interest, quantity, destination, payment route, shipping route, spare parts, warranty questions, and customization needs.
- Website usage data such as pages visited, browser type, device information, cookies, and form submission context.
2. How We Use Your Information
- Process quotes, single-unit purchases, sample requests, bulk orders, and support requests.
- Prepare product recommendations, payment instructions, delivery guidance, after-sales communication, and document checklists.
- Improve our products, website experience, content quality, and international buyer support.
- With consent, send relevant marketing or product communications with opt-out available.
3. Cookies
We use necessary cookies to run the website and may use analytics or marketing cookies where permitted. You can manage cookies in your browser settings or through available site controls.
4. Data Sharing
We do not sell your data. We may share limited information with trusted partners such as payment processors, logistics providers, platform service providers, customs or documentation partners, and after-sales service partners solely to fulfill your order or inquiry.
5. Security
We implement reasonable measures to protect your data, but no system is 100% secure. If payment instructions look suspicious, verify them through official FCDC Motor contact channels before sending funds.
6. Your Rights
Depending on your location, you may have rights to access, correct, export, or delete your data. Contact us via the Contact Us page.
Common questions
What information does FCDC Motor collect from website visitors?
FCDC Motor may collect business contact details, inquiry form data, quote requests, order communication, and limited technical data such as cookies or analytics signals needed to operate the site.
How does FCDC Motor use buyer inquiry data?
Inquiry and contact data are used to respond to quote requests, support orders, improve site communication, and maintain legitimate business records for export sales operations.
Can I request changes to my business contact information?
Buyers can contact FCDC Motor to update, correct, or ask about stored business contact information related to inquiries, quotations, or order communication.
Buyer support
Need clarification before placing an order?
Contact FCDC Motor for payment, shipping, warranty, customs, return, single-unit delivery, sample order, or bulk purchase questions before confirming your order.