Your privacy matters to us. This policy explains how FCDC Motor collects, uses, and protects personal and business information when you use fcdcmotor.com, request a quote, place a single-unit order, discuss a sample, or prepare a bulk procurement plan.
1. Information We Collect
- Contact details such as name, email, phone, WhatsApp, company, country, address, and buyer role.
- Order or inquiry details such as product interest, quantity, destination, payment route, shipping route, spare parts, warranty questions, and customization needs.
- Website usage data such as pages visited, browser type, device information, cookies, and form submission context.
2. How We Use Your Information
- Process quotes, single-unit purchases, sample requests, bulk orders, and support requests.
- Prepare product recommendations, payment instructions, delivery guidance, after-sales communication, and document checklists.
- Improve our products, website experience, content quality, and international buyer support.
- With consent, send relevant marketing or product communications with opt-out available.
3. Cookies
We use necessary cookies to run the website and may use analytics or marketing cookies where permitted. You can manage cookies in your browser settings or through available site controls.
4. Data Sharing
We do not sell your data. We may share limited information with trusted partners such as payment processors, logistics providers, platform service providers, customs or documentation partners, and after-sales service partners solely to fulfill your order or inquiry.
5. Security
We implement reasonable measures to protect your data, but no system is 100% secure. If payment instructions look suspicious, verify them through official FCDC Motor contact channels before sending funds.
6. Your Rights
Depending on your location, you may have rights to access, correct, export, or delete your data. Kontakt via the Contact Us page.
Häufige Fragen
Welche Informationen erfasst FCDC Motor von Website-Besuchern?
FCDC Motor kann Geschäftskontaktdaten, Anfrageformulardaten, Angebotsanfragen, Bestellkommunikation und begrenzte technische Daten wie Cookies oder Analyse-Signale erfassen, die für den Betrieb der Website erforderlich sind.
Wie verwendet FCDC Motor Daten aus Käuferanfragen?
Anfrage- und Kontaktdaten werden verwendet, um auf Angebotsanfragen zu antworten, Aufträge zu unterstützen, die Website-Kommunikation zu verbessern und rechtmäßige Geschäftsunterlagen für den Exporthandel zu führen.
Kann ich Änderungen an meinen Geschäftskontaktdaten beantragen?
Käufer können FCDC Motor kontaktieren, um gespeicherte Geschäftskontaktdaten zu Anfragen, Angeboten oder Bestellkommunikation zu aktualisieren, zu korrigieren oder nachzufragen.
Käufer-Support
Klärungsbedarf vor der Bestellung?
Kontaktieren Sie FCDC Motor vor der Auftragsbestätigung bei Fragen zu Zahlung, Versand, Garantie, Zoll, Rückgabe, Einzelstücklieferung, Musterbestellung oder Großkauf.