Your privacy matters to us. This policy explains how FCDC Motor collects, uses, and protects personal and business information when you use fcdcmotor.com, request a quote, place a single-unit order, discuss a sample, or prepare a bulk procurement plan.
1. Information We Collect
- Contact details such as name, email, phone, WhatsApp, company, country, address, and buyer role.
- Order or inquiry details such as product interest, quantity, destination, payment route, shipping route, spare parts, warranty questions, and customization needs.
- Website usage data such as pages visited, browser type, device information, cookies, and form submission context.
2. How We Use Your Information
- Process quotes, single-unit purchases, sample requests, bulk orders, and support requests.
- Prepare product recommendations, payment instructions, delivery guidance, after-sales communication, and document checklists.
- Improve our products, website experience, content quality, and international buyer support.
- With consent, send relevant marketing or product communications with opt-out available.
3. Cookies
We use necessary cookies to run the website and may use analytics or marketing cookies where permitted. You can manage cookies in your browser settings or through available site controls.
4. Data Sharing
We do not sell your data. We may share limited information with trusted partners such as payment processors, logistics providers, platform service providers, customs or documentation partners, and after-sales service partners solely to fulfill your order or inquiry.
5. Security
We implement reasonable measures to protect your data, but no system is 100% secure. If payment instructions look suspicious, verify them through official FCDC Motor contact channels before sending funds.
6. Your Rights
Depending on your location, you may have rights to access, correct, export, or delete your data. Nous contacter via the Contact Us page.
Questions fréquentes
Quelles informations FCDC Motor collecte-t-il auprès des visiteurs du site ?
FCDC Motor peut collecter des coordonnées professionnelles, des données de formulaires de demande, des demandes de devis, des communications de commande et des données techniques limitées telles que cookies ou signaux analytiques nécessaires au fonctionnement du site.
Comment FCDC Motor utilise-t-il les données de demande acheteur ?
Les données de demande et de contact servent à répondre aux devis, soutenir les commandes, améliorer la communication du site et conserver des dossiers commerciaux légitimes pour les opérations de vente export.
Puis-je demander des modifications de mes coordonnées professionnelles ?
Les acheteurs peuvent contacter FCDC Motor pour mettre à jour, corriger ou interroger les coordonnées professionnelles stockées liées aux demandes, devis ou communications de commande.
Support acheteur
Besoin de précisions avant de passer commande ?
Contactez FCDC Motor pour les questions de paiement, expédition, garantie, douane, retour, livraison à l’unité, commande d’échantillon ou achat en volume avant de confirmer votre commande.